Hackensack Radiology Group (“HRG,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard information obtained through https://www.hrgimaging.com/ (the “Website”) and explains our obligations under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).

IMPORTANT NOTICE REGARDING HIPAA

This Website is not intended to transmit Protected Health Information (“PHI”) unless explicitly stated (e.g., via a secure patient portal). Information submitted through general Website forms or email may not be HIPAA-secure.

For medical records, test results, or other PHI, please use our designated secure systems or contact our office directly.

1. Information We Collect

A. Information Collected Through the Website (Non-PHI)

When you visit our Website, we may collect:

  • Name
  • Email address
  • Phone number
  • General appointment requests
  • Messages submitted via contact forms
  • Browser type, IP address, device information
  • Pages visited and usage data

Unless otherwise stated, this information is not considered PHI under HIPAA.

B. Protected Health Information (PHI)

We may collect PHI only through secure, HIPAA-compliant systems such as:

  • Patient portals
  • Secure scheduling or intake platforms
  • Billing and insurance processing systems

PHI is handled strictly in accordance with HIPAA regulations.

2. How We Use Information

We use collected information to:

  • Respond to inquiries and appointment requests
  • Provide imaging, diagnostic, and healthcare services
  • Communicate administrative or service-related information
  • Improve Website functionality and performance
  • Comply with legal, regulatory, and healthcare obligations

PHI is used only for permitted HIPAA purposes, including:

  • Treatment
  • Payment
  • Healthcare operations

3. HIPAA Compliance and Patient Rights

HRG complies with HIPAA and applicable state privacy laws.

Under HIPAA, patients have the right to:

  • Access their medical records
  • Request corrections to PHI
  • Request restrictions on certain uses or disclosures
  • Receive an accounting of disclosures
  • Request confidential communications

A full Notice of Privacy Practices is available upon request or at our offices.

4. Disclosure of Information

We may disclose information:

  • To healthcare providers involved in your care
  • To insurers and billing partners
  • To vendors and service providers under HIPAA-compliant agreements
  • When required by law, court order, or regulatory authority
  • To protect patient safety, rights, or legal interests

We do not sell PHI or personal data.

5. Data Security

We maintain administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, or disclosure.

However, no internet transmission can be guaranteed to be 100% secure.

6. Email and Online Communications

Email communication may not be secure. Please do not send sensitive medical information or PHI via standard email or Website contact forms.

7. Third-Party Links

Our Website may link to third-party websites. HRG is not responsible for their privacy practices or content.

8. Children’s Privacy

This Website is not intended for children under 13. We do not knowingly collect information from children without parental consent.

9. Changes to This Policy

We may update this policy at any time. Updates will be posted on this page with a revised effective date.

10. Contact Information

For privacy or HIPAA-related questions:

Hackensack Radiology Group
Phone: 201-488-2660
Email (General Inquiries): scheduling@hrgimaging.com
Medical Records: MedicalRecords@hrgimaging.com

Cookie Policy

This Cookie Policy explains how Hackensack Radiology Group uses cookies and similar technologies on https://www.hrgimaging.com/.

1. What Are Cookies?

Cookies are small data files stored on your device to help websites function and improve user experience.

2. Types of Cookies We Use

Essential Cookies

Required for Website functionality and security.

Analytics & Performance Cookies

Help us understand Website usage and improve performance. These cookies do not collect PHI.

Functional Cookies

Remember user preferences to enhance usability.

3. HIPAA and Cookies

We do not use cookies to collect or store PHI. Any healthcare-related information is handled through secure, HIPAA-compliant systems.

4. Managing Cookies

You may control or disable cookies via your browser settings. Disabling cookies may affect Website functionality.

5. Updates to Cookie Policy

We may update this Cookie Policy periodically. Changes will be posted on this page.

6. Contact

Questions about cookies or privacy practices may be directed to the contact information listed above.